COVID-19

CLINIC AND STAFF GUIDELINES AND PROCEDURES

  • All patients, visitors and staff must answer NO to ALL the following questions to be allowed inside the clinic:
    • Are you experiencing:
      • Fever?
      • New or worsening cough?
      • Shortness of breath?
      • Sore throat?
      • Hoarse voice?
      • Difficulty swallowing?
      • New olfactory or taste disorder?
      • Nausea, vomiting, diarrhea or abdominal pain?
      • Runny nose, sneezing, or nasal congestion?
      • Have you travelled outside Canada in the last 14-21 days?
      • Have you had close contact with any confirmed or probable case of COVID-19?
      • Have you had close contact with anyone with an acute respiratory infection, without wearing appropriate PPE?

  • There is only ONE practitioner at this location and with no administrative staff present. 
  • NO walk-in patients are accepted.  All patients need to call or email the clinic and be screened appropriately.
  • All patients that are booked must go through the COVID-19 ADMINISTRATIVE SCREENING QUESTIONS PROCEDURE.
  • Only ONE patient at a time can be seen at the clinic.  Each appointment will be scheduled every 30 minutes.  The patient interaction is to be a maximum of 20 minutes and 10 minutes will be allocated to sanitization procedures between patients (see below). 
  • Patients will be directed to wait outside the main entry door and to let the chiropractor know when they have arrived. They will be directed on when to enter to clinic to ensure there is only one patient in the clinic at a time.
  • Patients have been instructed to come alone to appointments.  If someone has accompanied them, that individual is NOT allowed in the clinic unless the patient is primary caregiver to the other or the other is primary caregiver to the patient, and must wait for them outside the clinic.
  • Payment at the clinic will be accepted by contactless credit, debit or e-transfer. 
  • Practitioners will NOT shake hands with patients.

  • Where possible, practitioner treatments should be those that incorporate social distancing.  Using modalities and/or guided exercises should be preferred.  Close contact and/or manual care should be done with the greatest caution and use of appropriate PPE.

  • Practitioners will have available to them gloves and surgical/procedural masks to be used at their discretion.  Gloves will be discarded after one patient use.  One mask is sufficient for practitioner shift, especially due to world shortages.  Practitioners are NOT to touch the filter of the mask. 

  • SANITIZATION PROCEDURES BETWEEN PATIENTS:

    • Practitioner will wash their hands immediately for at least 20 seconds with warm water and soap after finishing with a patient.
    • Practitioner will immediately clean any area used with the patient with disinfected wipes or sprays.  This includes any equipment, treatment tables, door handles and any other item used.
    • Practitioners will thoroughly wash their hands AGAIN for at least 20 seconds with warm water and soap.
    • Hand sanitizer should then be applied.

  • The practitioner is required to wear a set of clean clothes during their shift.  They must change out of those clothes at the end of the shift for commute home and clothing worn during their shift is to be washed and not reused.

  • The practitioner should not go anywhere after their shift besides to their homes.  They are strongly encouraged to shower immediately upon arrival at home.

  • SANITIZATION PROCEDURES DURING THE DAY AND END OF DAY:
    • Deep clean all other areas of the clinic that are “traffic areas”. 
    • End of day deep clean over and above COVID-19 protocol of treatment area used throughout the shift.
    • Cleaning is to be done with disinfectant wipes and/or sprays.


PATIENT GUIDELINES AND PROCEDURES


  • Patients are to wait outside of the clinic until the practitioner indicates they may enter.  They will be directed on when to enter to clinic to ensure there is only one patient in the clinic at a time.
  • Patients only will be allowed access to the clinic – unless they are a primary caregiver, as indicated above.  If someone has accompanied them they will need to wait outside of the clinic.

  • Patients should limit the number of items brought into the clinic to bare minimums.

  • Patients will undergo a COVID-19 screen within 2 hours of attending their appointment.

  • Patients will be required to wash their hands for a minimum of 20 seconds with warm soapy water or to use hand sanitizer on all areas of hands and wrist before being moved to treatment area.

  • Patients should not touch their faces during their appointments.

  • If patients need to cough or sneeze at any point, they are to advise the practitioners as soon as possible and direct it into a tissue or their sleeve at the elbow.  They will then be required to sanitize again.

  • Patients must wear a non-medial mask covering mouth and nose during their appointment.